Privacy & Security

998bet Privacy Policy – Committed to Protecting Your Data

Your personal information is fully secure at 998bet. This page explains in detail what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 1, 2026
Our Promise

How 998bet Protects Your Data

Steps we take to protect your privacy

SSL Encryption

All your data is protected with 256-bit SSL encryption — bank-grade security technology that prevents any third party from accessing it.

No Data Selling

998bet never sells your personal information to third parties. Your data is used solely to improve and deliver our services.

PCI-DSS Standards

Payment information is processed in compliance with international PCI-DSS standards. Card numbers and payment details are never stored on our servers.

Two-Factor Verification

Enable Two-Factor Authentication (2FA) for an extra layer of account security. OTP verification at login can be made mandatory.

Right to Erasure

You may request the deletion of your account and associated data at any time. Where there is no legal obligation to retain it, deletion will be carried out within the designated timeframe.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We respect your preferences.

1. Introduction

Welcome to the 998bet (https://998bet.pro) Privacy Policy. We believe protecting each user's personal information is our ethical responsibility. This Privacy Policy explains what data is collected when you use the 998bet platform, why it is collected, and how it is kept secure.

By using the 998bet platform or creating an account, you are considered to have accepted this Privacy Policy. We therefore recommend reading the full policy carefully before registering. If you have any concerns, please contact our support team.

Written in Bengali: This Privacy Policy has been written in plain, easy-to-understand language. If you have trouble with any legal terms, our support team is always ready to help.

2. Information We Collect

998bet collects two types of data — information you provide directly and information generated automatically while you use the platform:

Directly Provided Information:

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Residential address and postcode
  • ID document (NID/Passport) — for KYC verification
  • Preferred payment method (bKash/Nagad/Rocket/Bank)
  • Records of communication with the support team

Automatically collected information:

  • IP address and device information (OS, browser version)
  • Login time, session duration, and logout time
  • Game history, bet amounts, and win/loss records
  • Behavioral data collected through cookies and tracking pixels
  • Location data (country and city level only)
What we do not collect: Credit/debit card numbers, CVV codes, and bank PINs are never stored on 998bet servers.

3. How Information Is Used

998bet uses your data only for lawful and necessary purposes. The table below provides a transparent breakdown of what data is used and why:

Data Type Purpose of Use Legal Basis
Personal Identity Account creation and KYC verification Contractual Obligations
Contact Information Sending OTPs, support communication, and service updates Legitimate Interest
Payment Information Deposit/Withdrawal Processing Contractual Obligations
Game History Responsible Gaming Monitoring & Bonus Calculation Legitimate Interest
Device & IP Fraud detection and security assurance Legitimate Interest
Cookies Data Platform Experience Improvement Consent

4. Who Information Is Shared With

998bet does not sell your personal information. However, limited data may be shared with certain trusted partners to operate our services:

  • Payment Processors: Necessary information is shared with payment gateway providers to complete transactions. They are also bound by strict confidentiality agreements.
  • Game Software Providers: Session data may be shared with licensed software companies that power our games, but no personally identifiable information is included.
  • Legal Authorities: Disclosure of data may be mandatory in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: We cooperate with regulatory authorities to detect money laundering and fraud.
Please Note: 998bet never sells your data to any advertiser, marketer, or third-party business.

5. Cookies Policy

The 998bet platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies used by 998bet:

  • Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
  • Performance Cookies: Used to analyze which parts of the platform are most frequently used.
  • Functional Cookies: Used to remember your language preference and layout settings.
  • Marketing Cookies: Used to show relevant promotions. You can turn these off at any time.

Cookies can be disabled or cleared at any time through your browser settings. However, disabling essential cookies may prevent the 998bet platform from functioning properly.

6. Data Security Measures

998bet follows industry-leading technology and processes to protect your data. Here is what we do to keep it safe:

  • All data stored on our servers is protected with AES-256 encryption.
  • TLS 1.3 protocol is used for data transmission.
  • Regular security audits and penetration testing are conducted.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.
  • Our data centers operate under 24/7 security monitoring.
  • An automated system is in place to detect suspicious activity.

In the event of a data breach, 998bet will notify affected users by email within the required timeframe and take all necessary action.

7. Your Rights Regarding Your Data

If you have an account with 998bet, you have several important rights regarding your personal data:

  • Right to Know: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Portability: You can request your data in a machine-readable format.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Right to Restrict Processing: You may request that data processing be restricted in certain situations.

To exercise any of these rights, email the 998bet support team at: [email protected]. We will do our best to respond within 30 days.

8. How Long Data Is Retained

998bet does not retain data longer than necessary. Retention periods depend on the type of information:

  • Account Information: Retained for the duration of the active account and for 5 years after closure (as required by law).
  • Transaction Records: Retention for up to 7 years is mandatory under financial regulatory requirements.
  • KYC Documents: Retained for up to 5 years following verification.
  • Support Chat: Retained for up to 2 years after the last interaction.
  • Cookies Data: Session cookies are deleted when the browser is closed. Persistent cookies last for a maximum of 12 months.

9. Protection of Minors

998bet strictly does not serve anyone under the age of 18. Age is verified at registration, and identity documents may be requested if there is any doubt. If an underage user is found to have created an account, it will be permanently closed immediately upon detection and all associated data will be deleted.

If a parent or guardian believes their child is using 998bet, please notify our support team immediately.

10. Changes to Privacy Policy

998bet may update this Privacy Policy as needed. Any changes will be published on this page with a revised date. For significant changes, registered users will be notified in advance by email.

Continued use of 998bet after any policy change means you accept the updated terms. We recommend checking this page from time to time to stay informed.

Last Updated: January 1, 2026. Next scheduled review: July 2026.
Our Commitment

998bet's Privacy Commitment

Your data is never sold. Not ever.

Your personal information is never sold to advertisers or third parties. This is our core commitment and there are no exceptions.

Bank-Grade Security

Your data is secured with the same technology used by banks and financial institutions. SSL, TLS, and AES-256 encryption are always active.

Get Started Now

Enjoy 998bet Safely

Enjoy the thrilling 998bet gaming experience with your data fully protected. Live Casino, fish games, bingo, and much more are waiting for you.

By registering, you are agreeing to our Privacy Policy and Terms & Conditions.

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